Category

Food for thought

Are you interested in how to build a restaurant brand?

With countless dining choices, how do you grab the attention of potential customers and turn them into loyal patrons of your establishment? Well, my friend, it all comes down to crafting a remarkable restaurant brand.

In the digital age of 2023, your restaurant’s online presence is crucial. Having a well-defined and easily accessible online brand can be the difference between a thriving night and a slow one. A memorable brand doesn’t just catch people’s eyes; it keeps them coming back for more, all thanks to your branding strategy.

Now, here’s a little nugget for you: 65% of a company’s business comes from its loyal regulars. But let me tell you, creating a beloved restaurant brand is no walk in the park. It’s more than just a fancy logo; it’s a labor of love that pays off handsomely.So, what exactly is a restaurant brand, you ask? Well, it’s not just about appearances and sounds; it’s the complete package. It’s the impression you want to leave, from the moment guests step through your door to when they’re Googling you late at night. It’s in the ambiance your diners soak up and the posts on your social media.

Now, let’s dive into the nitty-gritty of crafting your restaurant brand:

Step 1: Dream Big

Begin by painting a crystal-clear picture of what makes your place exceptional. What sets you apart? What’s the mission that drives your eatery?

Step 2: Know Your Playing Field

Figure out your place in the foodie landscape. Who’s your competition, and what’s your unique flavor? This isn’t a one-size-fits-all gig.

Step 3: Find Your Voice

Nail down a voice and tone that perfectly represents your brand’s personality. It’s like describing your brand as a person in three words – and then delving into each word’s vibe.

Step 4: Looking Good

Dress your brand to impress with exceptional design, logos, colors, and all the visual elements. Make sure your brand exudes personality, from your menu to your decor.

Step 5: Consistency is Key

Maintain your brand’s vibe across the board. Create a brand book to keep everyone on the same page.Why does this whole branding thing matter, you ask? Well, it’s all about building a loyal fan base. Brand loyalty is the name of the game, especially in the competitive restaurant world. When your regulars become your brand’s biggest advocates, word spreads like wildfire.Think about industry giants like Starbucks and Dunkin’ Donuts. Despite the fierce competition, folks keep coming back for more. Why? Because these places have strong branding that tells a story, defines their mission, and solidifies their position.

So, how do you build a restaurant brand with that kind of strength? Let’s break it down into five straightforward steps:

Step 1: Craft an Exceptional Mission

Create a mission statement that serves up your eatery’s unique flavor, purpose, and why it’s a cut above the rest. Hire a professional branding studio to help.

Step 2: Find Your Sweet Spot

Determine where you fit in the foodie landscape. What’s your pricing, what’s your cuisine like, and how do you communicate your value effectively?

Step 3: Let Your Voice Shine

Describe your brand as if it were a person in three words, then dive deeper into each word to define your brand’s character.

Step 4: Hire professionals

If you want your brand to look professional, hire a professional! Done right, your brand can look like a multi-unit franchise with only one location. Strategic design includes the logo, the colors, words, and interior design package.

Step 5: Keep the Brand Book Handy

Keep everybody on the same path by following the brand book that outlines the brand’s voice, colors, style and vibe.Remember, your brand isn’t set in stone – it’s a dynamic entity that grows as your customer base does. So, let it evolve with your business. Building a restaurant brand isn’t just about appearances; it’s about crafting a memorable experience. So, start serving up a brand that stands out, and watch your restaurant flourish! 🍔🎨🔥

MJ Moreau – Package Design Nerd

You want me to talk about packaging?!

I’ve been a package design nerd for my entire career so when I was invited to speak about packaging at a GCIA (Global Culinary Innovators Association) event in San Diego, CA, I was in!

I was asked to participate on a panel as a packaging expert to talk to a group of international corporate chefs about sustainable restaurant packaging. Think paper cups, take out containers, pizza boxes, etc. At the time, Studio B was knee-deep into a 16-piece fast casual restaurant packaging project for plant-based fast food brand Earth Burger, so this was perfect timing. I shared the stage with Dan Nolan of Good Start (Sustainable) Packaging  and Rick Findlay – a grocery packaging pro with awesome Whole Foods stories.

Sustainable packaging

I wish I could say that sustainable packaging is an option for every brand. It’s just not, yet. The demand, however, is encouraging the industry to look for more earth friendly solutions – on the daily.

Expert status equals time in the game.

Working with restaurant and retail brands always involves some form of package design. Whether it’s a take out bag or a full-blown pallet display full of swim goggles for Costco, the package can be the primary brand vehicle. Studio B designs roughly 50 retail or restaurant package items a year. We have great vendors for short and long print runs and we manage the process from design and function to final printed product.

Is your package design shelf-ready?

If you need design for a new product or an update to your existing products, we’d love to take a look! If you’re on the fence, DM Deric Cahill of Wicked Bold Chocolate who calls me a packaging genius. He can attest to the value of a great package. We (and Perry Fink) helped him get from the farmers market to the end caps at Whole Foods with more deals in the works.

Shout out to Jeff Sinelli for recommending me and Kevin Ryan, ICCA/GCIA for letting me participate in this awesome event.

Hiring a professional package designer

Who designs packaging for products?

Effective packaging design requires collaboration between designers, marketers, and product developers to create packaging that not only meets these requirements but also enhances the product’s appeal and brand recognition.

Graphic designers are often the driving force behind packaging design. Their expertise in visual communication, typography, and color theory is essential for creating eye-catching designs. They bring a brand’s story and values to life through compelling visuals.

Industrial designers play a pivotal role too. They focus on the structural and functional aspects of packaging, ensuring it’s not just aesthetically pleasing but also practical for protecting and displaying the product.

Marketers and brand strategists provide valuable insights into the target audience and market trends, guiding design decisions to resonate with consumers.

In some cases, specialized package designers may work exclusively on creating packaging solutions. These experts combine graphic design skills with a deep understanding of materials, printing techniques, and regulations specific to the industry.

Ultimately, it’s a collaborative effort that brings packaging to life, and the key is finding that perfect balance between aesthetics, functionality, and brand representation. So, next time you pick up a beautifully designed product, know that a team of creative professionals has worked their magic to make it look so appealing.

Packaging design requirements encompass a comprehensive set of guidelines and specifications crucial for creating effective and appealing packaging. Whether you’re designing for a product, food item, or any other consumer goods, here are the key elements typically included in packaging design requirements:

1. Product Information: Clear and accurate details about the product, including its name, description, usage instructions, and any regulatory information, must be prominently displayed.

2. Brand Identity: Packaging should reflect the brand’s visual identity, including logos, color palettes, typography, and design elements, ensuring consistency across all products.

3. Size and Dimensions: Precise measurements and dimensions are essential to ensure that the packaging accommodates the product securely and fits within logistical constraints.

4. Materials: Specify the type of materials to be used, such as cardboard, plastic, glass, or eco-friendly options, taking into account sustainability, durability, and cost considerations.

5. Printing and Labeling: Detail printing methods, colors, and finishes. Specify label placement, barcodes, and any other essential information to be incorporated into the design.

6. Regulatory Compliance: Ensure that the packaging adheres to relevant industry and legal regulations, especially in sectors like food, pharmaceuticals, and cosmetics, which have strict labeling requirements.

7. Visual Aesthetics: Describe the desired look and feel of the packaging, including design elements, imagery, and themes that align with the product and brand.

8. Functionality: Consider how the packaging will function in terms of ease of use, resealability, and any special features required for product handling and storage.

9. Cost Constraints: Set budget limitations to ensure that the design remains economically viable.

10. Target Audience: Define the target demographic and preferences to tailor the design to resonate with the intended consumers.

Package Design. Party in the front – business in the back

Wow. That’s a great looking package.

Packaging is like the unsung hero of the retail world. It plays a vital role in the industry. Packaging isn’t just about wrapping a product; it’s a powerful tool that can make or break a brand’s success. Example: POM pomegranate juice would have never been the success it is today if it hadn’t done two things: use a unique bottle shape AND identify itself as an “antioxidant superpower”. Read an interesting article about Pom’s strategy here.

A Hot Package Success Story

If that package success story is too vintage for you, maybe you’re familiar with TRUFF hot sauce? “Truff differentiates itself in several ways, beginning with its trademark truffle flavor, as the name suggests. “That not only helped elevate the brand and the flavor profile, but it allowed us to really separate ourselves from anything that had been done in the market before,” per co-founder Nick Guillen.” Ok, yes, the truffle oil is total luxury – never been done before in hot sauce that I know of.

But that bottle! The real difference for me is the bottle, the bottle cap and the label design. First comes the bottle, then comes Oprah. I didn’t realize until I read this article though, that their strategy was built on a social platform first. I’m going to talk about that in another post where we will look at brands started on social… I’m talking about you Black Rifle Coffee.

Packaging is for Protection.

You can see that from a practical standpoint, packaging is crucial for protection. It shields products from damage, contamination, and environmental factors, ensuring they reach customers in perfect condition. It’s the essence of packaging’s importance.

Packaging is for Branding.

Packaging is also the face of a product. It’s the first thing customers see on store shelves or online listings. A well-designed package can turn a mundane item into a must-have. It communicates a brand’s identity, values, and story, creating a connection with consumers. Think about how a unique and visually striking package can make a product stand out in a crowded market. Let’s party!

Packaging is for Information.

Business in the back. Packaging serves as a practical tool for information dissemination, with labels providing details like ingredients, usage instructions, and compliance information in various market spaces. It’s the unsung storyteller, protector, and communicator that plays a pivotal role in a product’s journey from production to the hands of delighted customers.

Package design is big business. If you have a product to take to market, make sure you hire a professional package designer!

Weed, Sandbox and Branding in the METAVERSE

Three white House of Grass weed hats sitting in a row on a blue abstract background.

Weed. The newest thing in lifestyle branding

Despite its reputation, marijuana is a legit segment loaded with brands selling the benefits and lifestyle. From cute, innocent little gummies that help you sleep, to uber cool street wear by Cookies, big brands are getting in on the growing consumer base which, by the way, includes senior citizens says the New York Times . Not only is it big business on this planet but the metaverse could be the new frontier. Read what FastCompany has to say about pioneers like Snoop, Vans, Gucci & Nike.

Studio B is in the business of branding. In this case, the brand is House of Grass– a dope hat company–that opened an online store during the week of 4/20. Aimed at weed enthusiasts, golfers, skaters, hat-wearing fashionistas, the “House” launched with 4 hat styles and 4 designs–all crisp, all white. It’s an apparel brand with distinctive decorations and a convenient little tag that can hold your golf tee or a blunt. The brand is at ground zero for marketing but they’re open to the future.

Branding in other worlds

Let me paint a picture for you. You build your website and activate your social and maybe you even have an actual brick and mortar store in THIS world. But what about brand building in the other worlds? What? Crazy? Stupid? Well, hellllloooo, the concept of the future is suppose to sound crazy – that’s how it works. According to the brand team at House of Grass, they’re working on a pop up shop inside Sandbox right now. “It’s more about learning how it works and getting comfortable there than actual sales. BUT, we have seen how an online experience results in a physical delivery of goods, so, we won’t rule out sales!”

Open a store in the metaverse!

Enter Tyler, Anel, and Jerry – real estate agents offering space for lease in Tron Tower – inside Sandbox. It’s a few blocks from Snoop Dogg’s district – just past the Chipotle – wait that’s Roblox – I’m getting my metaverses confused. Tron Tower offers space in their futuristic multi-story building where you can office, open a storefront, exhibit art, or just have a bachelor/ette pad when you need to get away from it all…Ahhh.

Curious? Chill out and click some links:

weed and golf

weed and fashion

chipotle inthemetaverse

Check out this HubSpot blog post that features terms you need to know and early metaverse opportunities for brands.

Snoop Dogg’s NFT collection

Fast Company’s take on the topic

 

Studio B develops brands anywhere people shop. Get a dope hat here .

Girl walking next to Black and White illusion wall in Deep Ellum in Dallas, TX. Wearing a blue shirt, jeans and house of Grass Fuzzy Buddy Hat.

Tejas

Skinny Fajitas

Skinny Fajitas

TEJAS – Tex-Mex done sexy. I’m in.
This week’s #FridayFeed restaurant branding review is TEJAS at 250 N. Bishop at Ninth Street in Oak Cliff. Studio B just moved to the Bishop Arts District in June so we only heard about what Tejas used to be, which was apparently a counter service, fast casual Tex-Mex burger & fries place. By the time we got here, they had shut it down for a full Covid remodel which included a change in business model-from counter service to sit down casual Mexican cuisine. “Healthy Tex Mex” with bright fresh ingredients and craveable Tex-Mex favorites, vegan options and fresh-caught seafood. 

Order Up!

The menu is exactly the right size. Four kinds of guacamole, deliciously velvety queso, ceviche, carne aside fries, a poblano soup and few salads to start. Complimentary with meals, the chips and salsa are delicious. I’m sure they are fresh fried chips with sea salt and the salsa – I can’t describe – but is thick and tasty – not too much tomato. Entrees include standards like enchiladas, tacos, flautas, quesadillas, fajitas and a couple of plates – all with something just a little special, i.e. homemade flour tortillas, tomatillo slaw, house smoked brisket (which is to die-for). You can also get Skinny Fajitas with cauliflower rice and “cute, delicious and oh so mini!” mini tacos. Great for sharing with the No sugar added Margarita selections.  My first lunch visit included brisket & queso tacos with fresh flour tortillas. Amazing. So good, in fact, that I ordered take out for dinner which included chicken enchiladas with a yummy creamy sauce and the enchiladas poblanos, also excellent. Danny and I went to review this week and I got the skinny steak fajitas with cauliflower rice. The steak was flawless and the cauliflower rice was really really good. I make A LOT of cauliflower rice variations so I know this veggie but I don’t know how they made theirs. It was delicious and I will snoop around to see if I can replicate at home. Danny got the brisket and queso enchiladas which came with special “rice and beans.” I say special because the rice was notably delicious and the beans were like a little bowl of savory bean soup. They were true sides vs plate fillers. Danny gave the whole meal a double thumbs up. Oh – and the tea was delicious.

Branding DNA/Environmental Branding:

The brand comes from Exxir Capital led by Michael Nazerian who says “ Places are the canvas. Experiences are the glue.” Exxir is responsible for a large part of the development of Bishop Arts along with Good Spaces and Jim Lake Companies. The thing about Exxir though is their curation of the experiences with restaurants, apartments, offices and green spaces.* It’s been said that their design is Southern California and I would agree. Tejas is rich with design elements like custom tiles, loads of plants and planters, awesome pops of color and texture, cool furniture, quirky glassware and even the staff uniforms. I hate to call them uniforms because I think the rules are structured but loose, meaning dress for “this” vibe. The lunch and dinner bartenders were wearing different style black bolero hats. It wasn’t contrived. Somehow I think they just attract the right people for their brands and it seriously all works.

Digital Branding:

Tejas has a minimalist website that can be easily navigated and is all about their food. Their Instagram features beautiful candid food photography of their amazing dishes. Overall, their website and social work great together to drive consumers to their restaurant.

–Danny

MJ’s Brand Opinion:

If you’ve followed our Friday Feed Reviews pre-Covid, you know I don’t gush over restaurants very often. It is rare that a brand is buttoned up in pretty much every category. Many times a restaurant will look great but the staff is just wrong or the operations are clunky. I’m guessing that Nazerian is a control freak about his design and his teams – it works. If there’s anything I think that is a little weak it would probably be website interface and their choice for the take out packaging. My two person take out order included 2 kraft handled bags, 3 kraft Champak containers and 5 styrofoam containers with lids. Since we’re packaging designers, we know how much money that adds to the bottom line and this is stock, unbranded packaging, so…it’s costly and not too eco friendly due to the shear volume of pieces. Unbranded Packaging aside – it’s a heart emoji for me.

TMZ Celebrity Sighting Bonus: While we were patio dining – a porche pulled up and I recognized it was Michael Nazerian. Obviously there to check on his many projects. 😉 MN-Call me about that packaging.

*Exxir also owns Paradiso (review to come – second visit required), Botonist, Good Companions along with Bishop North apartments, Bishop Flats, Camp Bishop and more.

Score:

MJ and Danny give Tejas an A+ in all categories. Go.

#FridayFeed:

Every Friday, Studio B Dallas visits a local fast casual concept for lunch to critique the brand (and eat lunch). Three rules apply: it’s a concept we haven’t been to or it’s been in the restaurant news and it’s within 10 miles of our office. Wait, four rules – it can’t be sushi. Danny doesn’t do sushi. If you have any suggestions on where we should eat next, feel free to leave it in the comments. Look for our restaurant branding reviews each Friday! MJ & Danny

Sky Rocket Burger

Toasted Burger Bun

Toasted Burger Bun

SKY ROCKET BURGER – Remember when it was cool to dine-in?

This week’s #FridayFeed restaurant branding review is SKY ROCKET BURGER at 111 S. Hall at Commerce in Deep Ellum. About 3 weeks ago we visited Sky Rocket Burger. We’d never heard of it but decided to go after some colleagues recommended we try it. We love a good burger and fries! 

Order Up!

The menu is super simple. Fresh ground angus prime choice beef burgers, cooked to order with free add-ons like raw or grilled onions, jalapeños, spicy mayo, hot sauce, etc. Premium add-ons include a fried egg, cheddar cheese and bacon. I ordered the single burger with cheese – no changes to the way it comes which is with lettuce, tomato, pickles, served sauce and mayo on a FRESH BAKED TOASTED BUTTERED BUN. Let’s just linger here for a minute. Real butter (because I asked management) slathered generously on a fresh baked bun, toasted until crisp on a flat top grill. Ahhhh-mazing. Danny got the single burger also but added grilled jalapeños. We tried the fries, the tots and the fresh brewed tea. This was truly a classic burger lunch with a delicious fried potatoes. No pretense, no crazy ingredients. The rest of the menu includes: double burgers, triple burgers, grilled cheese and cheese fries. Drinks and a Blue Bell shakes sign indicates they have vanilla, chocolate and strawberry shakes.

Branding DNA/Environmental Branding:

The branding is as basic as the burger. It works for the burger but since we’re restaurant “branders” we think there is much room for improvement here. I like the name but I think the logo and the menu and the interior provide opportunities for improvement. The website is really spare. The about us page says it is a family owned restaurant who takes pride in bringing best tasting food at best prices. What else? We did some googling and found that the concept was opened by Scott Wagner & his wife Tia. The couple has now partnered with a team that includes Alan Talebi who is known for Vidorra and Stirr. According to Culturemap, they opened the Deep Ellum location so they could have the burgers closer to where they lived. Another is planned for Arlington. How about a location in Oak Cliff next?!

Digital Branding:

There’s not much else to say except that we’ll go back – obviously for take out due to this Coronavirus quarantine. DoorDash, Grubhub, Uber Eats and Postmates all deliver according to their Instagram and Facebook pages.
–Danny

A Message to the Owners:

Studio B is a kick ass restaurant branding design studio in the Design District. You guys could use some branding. We could use a new project. We realize the restaurant business is in total crisis right now but there will be less competition when this is over. Let’s use this time and work something out. Let’s talk!

Score:

MJ and Danny give Sky Rocket Burger an A for the burger.

#FridayFeed:

Every Friday, Studio B Dallas visits a local fast casual concept for lunch to critique the brand (and eat lunch). Three rules apply: it’s a concept we haven’t been to or it’s been in the restaurant news and it’s within 10 miles of our office. Wait, four rules – it can’t be sushi. Danny doesn’t do sushi. If you have any suggestions on where we should eat next, feel free to leave it in the comments. Look for our restaurant branding reviews each Friday! MJ & Danny

National Taco Day

 

#FridayFeed Scores:

Velvet Taco Chicken Tikka Tacos. Red Velvet cake. Secret Menu Brisket Nachos. 
MJ gives it an A; Danny gives it an A – click here for the full review
 
Fuzzy’s Taco Shop Solid Nachos. So-So-Queso. Meh Interior Design
 MJ gives it an B-; Danny gives it an B+  click here for the full review
 
Torchy’s Tacos Austin-y yet I still like them. Edgy Fun Brand. Diablo sauce yum.
MJ gives it an A; Danny gives it an A + click here for the full review
 
Taco Joint Unspectacular. Good Tea.
MJ gives it an B-; Danny gives it an B click here for the full review
 
Tacodeli Excellent queso & chips. Delicious salsas. Terrible hours (closes at 3). 
MJ gives it an B; Danny gives it an B+ click here for the full review

 

#FridayFeed:

Every Friday, Studio B Dallas visits a local fast casual concept for lunch to critique the brand (and eat lunch). Three rules apply: it’s a concept we haven’t been to or it’s been in the restaurant news and it’s within 10 miles of our office. Wait, four rules – it can’t be sushi. Danny doesn’t do sushi. If you have any suggestions on where we should eat next, feel free to leave it in the comments. Look for our restaurant branding reviews each Friday! MJ & Danny

Fuzzy’s Taco Shop

Nachos & Burrito Bowl

Nachos & Burrito Bowl

FUZZY’S TACO SHOP – Add Friends and Alcohol

This week’s #FridayFeed restaurant branding review is FUZZY’S TACO SHOP on Mockingbird near Love Field airport. I went to my first Fuzzy’s in Waxahachie about 12 years ago. Cool little taco shop, good food and that’s all I remember. After doing a little research on the brand, I learned that the original founder, Paul Willis was involved in a ton of restaurants and opened the original Fuzzy’s in Ft Worth, near TCU. In 2003, Father and son restaurateurs Alan and Chuck Bush bought the Shop and began franchising in 2009.  The brand has more than 100 locations according to their website.

Order Up!

I ordered the nachos and made them “ultimate” by adding sour cream, fresh jalapeños and guacamole. Danny got a burrito bowl and we got a side of chips & queso, just because. My nacho order was a huge plate of yummy cheesy, creamy goodness. No complaints. Queso was so-so. I LOVE Queso, especially white queso. It was good but I just needed it to be awesome.

Branding DNA/Environmental Branding:

I didn’t notice anything super special about the interior design here. Lots of bright paint colors, MASSIVE – like the biggest I’ve ever seen – Digital Menu Boards and some nice outdoor seating. It’s ok but it’s just missing something. The interior is just a dining room with seats. I didn’t leave there knowing anything about Fuzzy’s tacos – why it’s named that or what it means or where they’re from, what they’re known for, what’s the deal with that cute fish? Don’t blame me but there’s a lot of pressure put on the experience in the fast casual space now. It’s not enough that you have to make great food with some blingy, instagram worthy items and be ever-present on social media – you have to deliver an “experience” on-site as well. Oh, and deliver. with drones. and CBD, make sure you’re thinking about adding something with that… To be fair – an experience can be had when you add friends, family and/or alcohol – which they have plenty in their small little service bar which I loved. Danny and I visit concepts specifically to see what a brand is delivering so we come in with white gloves and take note of everything we like and don’t like. Overall notes – I don’t get the Baja component. The Mockingbird location needs an update and re-paint. I loved the crazy little bar set up at the register. If I was in college still, drinking with friends at a cooler location, maybe I would love it more.

Marketing Miss:

We decided to go to Fuzzy’s because it was on our list but also because I recently connected with the VP of Development on LinkedIn. I’m also doing some research on queso for another project and I noticed their current promotion online. If you donate $2 to No Kid Hungry, you get FREE chips and queso* *Disclaimer – FREE on your next visit…psyche! Anyway…we got there and I realized that the cashier didn’t ask me to donate and I didn’t see a sign for the promotion so maybe this franchisee isn’t participating or maybe I just missed it. Here’s some FREE data for the Fuzzy’s marketing team: I saw FREE queso marketing online. I saw picture of queso & chips online. I went to Fuzzy’s to get queso and chips. I ordered nachos and STILL ordered Queso and chips. Data results: Queso sells!

Digital Branding:

Fuzzy’s Taco shop has a great website filled with bright color schemes and can be easily navigated. On their site they also have a stream of their social media post, which I think is brilliant! My only issue is the parallax scrolling on the menu page of the website. The images are not big enough vertically to be able to see the beautiful food photography. On their Facebook and Instagram account they mix some marketing with and large portion of great food photography and a dash of lifestyle. They do an awesome job with the food photos, but could use some more lifestyle imagery. Overall they have a good website and even better social media posts, but what they’re really missing is the unique factor that sets them apart from other taco joints.
–Danny

Score:

MJ gives FUZZY’S TACO SHOP a B- and Danny gives them a solid B+. This concept is missing something.

#FridayFeed:

Every Friday, Studio B Dallas visits a local fast casual concept for lunch to critique the brand (and eat lunch). Three rules apply: it’s a concept we haven’t been to or it’s been in the restaurant news and it’s within 10 miles of our office. Wait, four rules – it can’t be sushi. Danny doesn’t do sushi. If you have any suggestions on where we should eat next, feel free to leave it in the comments. Look for our restaurant branding reviews each Friday! MJ & Danny